I travel almost one and a half hours a day. It was such a waste of time for me, going through the same roads, travelling the same distance all day. There was no time left for me after my office hours for anything new. Then I got the idea of podcasts. I started listening to name a few and fell in love with the idea of it.
I started searching for the best podcasts on the internet and found out one gem, which was released back in April 2018.
"The Caliphate", by Rukmini Kallimachi.
Rukmini Callimachi is a Romanian born American journalist who is working for The New York Times.
Back in 2014, she started her reporting on Islamic extremism and then focused on Al Queda and Islamic State of Iraq and Syria (ISIS). after years of research and study and battling through tough times of reporting, she published a podcast series named "The Caliphate" back in April 2018 with proofs of her findings and the way she got them.
"The Caliphate" was a series focused mainly on a Canadian individual who was a former member of ISIS and why he left the society. Along with that Rukmini points out why groups like this are born and put the listeners in a dilemma of thinking whether the ideologies put forward by such groups pose a threat or a subject of deep thinking. She points out that it is not the group that we need to fear, but the groups that may bear from the ashes of the one that fell, with the same principle or motto of the one that fell.
A quarrel between Us v/s Them is the core talking point in this podcast. Why extremism is worse for a world which looks forward into the future with high hopes.
West Asia was once flourished on the banks of the Tigris and Euphrates, they were the most developed region in the whole world. It is with great sorrow we can look into those rivers, and look into the dead bodies that float in it, and asks ourselves, what have we done?
In a world full of visual, where seeing is believing, I learned that it is OK to hear things and be in a state of a dilemma of whether or not accept the things that you hear. After all, it's your ideologies that tells you whether to follow or question what you hear.
AI!! The buzzword is too hot in the market nowadays. Do you have a technical product or an idea? If it doesn't have AI in it, then chances are it's not going to be sold like hot cakes. That is how things have changed lately. It is no wonder why me and my colleagues at Gelato want to see what AI can do in a niche department like customer support and service. And that is exactly what we did. For a company like Gelato, which is in the market for production-on-demand, there are a lot of customer questions you need to answer. It can be related to products, queries about shipping and pricing, and so on and so forth. Thus, our customer support team is always happy to help with these recurring questions. Let's take one example. A customer asked us, "Do you ship to Norway?" Now that is an easy question to answer if you have the knowledge written somewhere where you could refer to it and say, "Yes! As a matter of fact, we do." Following the same thread, the next q
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